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RETURNS

If you need to return an item, make sure you contact us ahead of time to make sure the return is acceptable. Please understand that our product has a very limited shelf life, and a returned product often cannot be resold during that season. You can click on the chat icon, send us an email or call us at (314)961-5487.

If the reason for the return is our fault, we'll accept returns during that season and will provide a refund. We must receive the return before the start of the season.

If the reason for the return is not our fault, we will accept returns subject to the following:

If we receive the return with at least 14 days left before the season's first game, we will credit your account the total price paid less shipping. 

If we receive the return with less than 14 days before the season's first game, we will credit your account for 50% of the product cost, less shipping. For example, we would give you a credit of $16.50 ($33 x 50%) if we received the return with 7 days remaining before the first game.

Bruno's does not pay for shipping on returns

Refunds will not be given on returns received after the start of the season. Store credit will be given. Returns received more than 10 days after the start of the season will be solely up to the discretion of Bruno's.



In all cases, you must advise us before you send a return. The date we receive the return is not the same as the day you ship it back to us.  Please allow for time in transit.  We reserve the right to deny returns if these procedures are not followed.

If you have contacted us and are authorized to return an order, send the package to:
Bruno's Draft Kits
2078 Concourse Dr.
St. Louis, MO 63146

Some limitations to our returns policy
  • Downloadable products do not carry a warranty and are not eligible for a refund.  We will work with your to try to solve the problem, and we provide extensive directions on how to use the item. 
  • Customized products cannot be returned or exchanged.
  • Any items labeled as "clearance" cannot be returned.

Again, we'll work with you to the extent possible.  If you have a problem, please call or send us a note.  The sooner the better since the season for draft kits is relatively short.

 

 

 

 
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